FAQ

GENERAL

1. What is Five Hearts Herbs about?

Five Hearts Herbs is a family-owned business  specializing in highly-concentrated superfood extracts. Our online shop is created for those who are interested in longevity and natural healing.

2. What do you sell at Five Hearts Herbs?

We specialize in medicinal mushroom extracts. However, you can also find many other herbal products as well as tonics which can be taken in addition to our mushroom extracts for a synergistic effect.

 

PRODUCTS

3. Are your products organic?

Definitely! All of our extracts are 100% organic without any added fillers, grains or other substances. We do not use any chemicals or artificial fertilizers to grow our medicinal mushrooms and the ingredients for herbal tonics. We also test our products for heavy metals, yeast, mold and other microbial agents.

4. Is it legal to use medicinal mushrooms?

Yes. Medicinal mushrooms are absolutely legal.

5. What can medicinal mushrooms and herbal tonics be used for?

Medicinal mushrooms and herbal tonics as well as other organic superfoods are the base foundation of any longevity and health practice. They have an extensive list of benefits, which include:

- Boosting the immune system

- Anti-aging properties

- Help with digestive issues

- Memory enhancement

- Weight loss...

Please consult your traditional medicine practitioner before purchasing any of our organic superfoods to understand what works best for you or message us directly for free consultation.

5. Where are your organic superfoods produced?

The majority of our organic superfoods come from the homeland of traditional medicine - China. This is where our medicinal mushrooms and herbs are grown, manually collected and carefully shipped to the US.

6. How do I choose organic superfoods that work for me?

We advise you to consult your traditional medicine practitioner to see which organic superfoods would best suit your needs. If there are no such practitioners in your area, you can always ask our team for advice.

7. Do you have samples of your organic superfoods?

Yes, contact us at info@fiveheartsherbs.com or call us at 424-309-3084, and we will send you a sample of up to 3 of our organic superfoods! The sample will be enough for about a week. This is usually enough time to experience noticeable effects!

 

SHIPPING AND RETURNS

8. How long will I have to wait until my organic superfoods come?

As a rule, shipping at Five Hearts Herbs takes only 2 business days. Nevertheless, on rare occasions there might be a slight delay due to unexpected circumstances not in our control, such as holidays.

9. Do you ship internationally?

At the present moment, we only ship within the continental US. However, you are always welcome to subscribe to our newsletter and be the first one to know when we launch worldwide shipping!

10. Can I return or exchange a product I bought at Five Hearts Herbs?

Yes. If you are not satisfied with the quality of our organic superfoods, or the product did not work for you at all, you can always request a full refund or exchange. Please notice that we provide refunds and exchanges only for packages that are not less than half used

Any other questions? Reach out to us! We love hearing from our customers.